Support

How can we help?

For questions, problems or feedback about RatioCheck, send us an email.

Contact support

Please include the device you are using and a short description of what happened. Do not include children's names or other personal information.

support@preschoolsystems.co.uk

Unexpected calculations

Include the numbers entered for each child ratio and the staff-present count. A screenshot can also help, provided it contains no personal information.

Your data

RatioCheck has no account and stores its settings on your device. Removing the app also removes its locally stored information, subject to any device backups managed by Apple.